Our customer service and customer satisfaction is of utmost importance to us. At the same time providing our customers with quality merchandise at competitive prices. Our Merchandise is 100% Authentic. We appreciate your business and thank you for visiting our online store. We hope that you have a pleasant shopping experience with us and please feel free to contact us at any time to answer your pertinent questions.

Guarantees

Hairfreax warrantees and represents that the goods are as they are described in the above listing. Genuinely faulty goods will be replaced or money refunded. We must be advised of any faulty goods within 7 days. Hairfreax specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. We do not guarantee shipping times and product availablilty.

Liability

Hairfreax believes the information on this page to be accurate; such information is subject to change without notice. We are not responsible for any inadvertent errors. No warranty or representation (express or implied) concerning the accuracy of the information provided is given and customers should satisfy themselves that any product choice made is suitable for their intended purpose or use.

Returns

As a legitimate business we abide by the distance selling regulations so if you are unhappy with your order, you can return it unworn and in the same condition it was sent for a full refund.  We must be notified in writing (this includes email) within 7 days of receiving the goods.

Privacy

Hairfreax are committed to protecting your privacy. We record your name, address and email details in order that we can occasionally provide you with more information about our company, services and special promotions by direct mail or by email. We do not disclose this information to any third parties. If you would prefer us not to retain your details, please contact us by email at sales 'at' hairfreax.com

Hairfreax never stores any credit card information. All online transactions are processed by Paypal using their secure services. No credit card details are collected on the Hairfreax domains, shopping cart details and customer details are sent to the respective payment gateways site using online encryption (SSL).